1. Definitions and Interpretation
“cookie” means a small text file placed on your computer or device by our site when you visit certain parts of our site and/or when you use certain features of our site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (GDPR); and
“we/us/our” means Ridgebag Ltd, trading as Ridgebag.
2. Information About us
This site is owned and operated by Ridgebag Ltd, a limited company registered in England and Wales under company number 10833981, of 1 Kingston Road, Cardiff CF11 6HU, United Kingdom.
All cookies used by and on our site are used in accordance with current Cookie Law. We may use some or all of the following types of cookie:
Strictly Necessary Cookies
A cookie falls into this category if it is essential to the operation of our site, supporting functions such as logging in, your shopping basket, and payment transactions.
It is important for us to understand how you use our site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve our site and your experience of it.
Functionality Cookies enable us to provide additional functions to you on our site such as personalisation and remembering your saved preferences. Some Functionality Cookies may also be Strictly Necessary Cookies, but not all necessarily fall into that category.
It is important for us to know when and how often you visit our site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with Analytics Cookies, this information helps us to better understand you and, in turn, to make our site and advertising more relevant to your interests.
Any of the above types of cookie may be a Persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our site.
Any of the above types of cookie may be a Session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our site until you close your browser. Session Cookies are deleted when you close your browser.
Cookies on our site will expire as indicated in the table below.
For more specific details of the cookies that we use, please refer to 4 below.
4. What cookies does our site use?
The following first party cookies may be placed on your computer or device:
Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.
RecentRedirect: 30 minutes
Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
CART: 2 weeks
Shows when a visitor adds a product to their cart
hasCart: 2 weeks
Tells Squarespace that the visitor has a cart
Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
SiteuserInfo: 3 years
Identifies a visitor who logs into a customer account
SiteuserSecureAuthToken: 3 years
Authenticates a visitor who logs into a customer account
Stores state of checkout while the visitor is completing their order in PayPal
Prevents the Promotional Pop-Up from displaying if a visitor dismisses it
Prevents the Announcement Bar from displaying if a visitor dismisses it
Investigates if the browser supports cookies and prevents errors.
Our site uses analytics services provided by Squarespace. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables us to improve our site and the products. You do not have to allow us to use these cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.
This website collects personal data to power our site analytics, including:
•Information about your browser, network, and device
• Web pages you visited prior to coming to this website
• Your IP address
This information may also include details about your use of this website, including:
• Internal links
• Pages visited
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
5. Consent and control
Before cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of our site may not function fully or as intended.
In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
The links below provide instructions on how to control cookies in all mainstream browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835
Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
Safari (iOS): https://support.apple.com/en-gb/HT201265
Mozilla Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-Cookies-website-preferences
Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)
7. Further information
For more information about privacy, data protection and our terms and conditions, please visit the following pages: